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	<title>Comments on: IT Services 2.0 (Part I of II)</title>
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	<description>Enterprise Content Management and more...</description>
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		<title>By: Susanth Kurunthil</title>
		<link>http://contentmechanics.wordpress.com/2009/03/01/it-services-20-part-i-of-ii/#comment-19</link>
		<dc:creator>Susanth Kurunthil</dc:creator>
		<pubDate>Tue, 03 Mar 2009 04:42:33 +0000</pubDate>
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		<description>Thanks for the valuable inputs. In the past 12-18 months, I have been involved in many ECM/BPM projects with a span of 3-4 months. As per these customers&#039; (I believe honest) feedbacks, they were pleased with the value generated by such projects. 

The referenced post talks only about CRM. I thought it might be good to use concepts from it and use for enterprise projects in general, ECM/BPM in particular.

-Susanth</description>
		<content:encoded><![CDATA[<p>Thanks for the valuable inputs. In the past 12-18 months, I have been involved in many ECM/BPM projects with a span of 3-4 months. As per these customers&#8217; (I believe honest) feedbacks, they were pleased with the value generated by such projects. </p>
<p>The referenced post talks only about CRM. I thought it might be good to use concepts from it and use for enterprise projects in general, ECM/BPM in particular.</p>
<p>-Susanth</p>
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		<title>By: Pie</title>
		<link>http://contentmechanics.wordpress.com/2009/03/01/it-services-20-part-i-of-ii/#comment-18</link>
		<dc:creator>Pie</dc:creator>
		<pubDate>Tue, 03 Mar 2009 01:32:50 +0000</pubDate>
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		<description>To be honest, I find this term irrelevant to the ECM industry.  I haven&#039;t recommended anything shorter than a 6-9 month project in ages (not counting acquisition time in the govt which can take forever by itself).

In the referenced post, he refers to the CRM market. SaaS in ECM knocks you down to weeks. You don&#039;t role it out to everyone, you start with sections and then spread out.

The concepts are good.  The focus is right.  This approach is just older than Web 2.0. Companies that don&#039;t hire consultants by the busload have done it this way for years.

-Pie</description>
		<content:encoded><![CDATA[<p>To be honest, I find this term irrelevant to the ECM industry.  I haven&#8217;t recommended anything shorter than a 6-9 month project in ages (not counting acquisition time in the govt which can take forever by itself).</p>
<p>In the referenced post, he refers to the CRM market. SaaS in ECM knocks you down to weeks. You don&#8217;t role it out to everyone, you start with sections and then spread out.</p>
<p>The concepts are good.  The focus is right.  This approach is just older than Web 2.0. Companies that don&#8217;t hire consultants by the busload have done it this way for years.</p>
<p>-Pie</p>
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